To assist QLD Roller Shutters (“QRS”) in providing you with a quality service we require personal information from you, which we store on our database.
Personal information may be gathered via our website, directly from you, or by a publicly available source.
QRS also gathers information about our website users for statistical analysis. This includes information such as the areas of the website visitor’s access most frequently, and the services user’s access. This data is only utilised in the aggregate and is anonymous in nature.
Over a period of time QRS will collect a quantity of personal information about you that will assist us in providing the best service to you. Typically, information held will be:
- Postal, home and e-mail address, phone numbers
- Data pertaining to your purchase history
How your information may be used
- Maintenance of records in the QRS database
- Disclosure to any person with a lawful right to obtain information
- To inform you of QRS marketing events
Contact QRS with your privacy concerns
Safeguarding the privacy of your information is important. Your personal information is held in a combination of secure computer storage files and paper based files.
If no longer required by QRS, or if requested by yourself, your personal information is destroyed in a secure manner or deleted.
QRS staff respect the confidentiality of personal information and respect the privacy of individuals. Breaches of privacy are regarded seriously and any breaches will result in disciplinary action.
QRS takes all reasonable steps to ensure your personal information is secure from loss, misuse and unauthorized access. The use of firewalls, locks and security systems assist QRS in protecting your personal information.
Unfortunately, no server on the internet or any data transmission over the internet can be guaranteed to be 100% secure. Best efforts will be undertaken at all times to ensure our server and transmissions are secure, but we cannot absolutely guarantee security, and the risk of unauthorised access will always be present. As such we will not be held responsible for unauthorised access to personal information.
If you have a request relating to any of the following please contact QRS:
- If you would like to have your personal details deleted from the QRS database
- If you would like QRS to alter any of your personal details
- If you would like access to your personal details or
- If you have any questions relating to this Privacy Statement.
This statement is intended to demonstrate QRS’s commitment to privacy, so you feel confident that personal information provided to us will be treated with respect and in full compliance with current privacy legislation.
All efforts will be undertaken to ensure information supplied by yourself to QRS remains strictly private and is used only for the purposes agreed to by yourself.